Terms and Conditions

The following Terms and Conditions applies to the products sold by Baymard Institute, through our domains such as baymard.com and any pages or subdomains hereof.

Last updated: 1 March, 2011

Price

All prices are listed in US Dollars and are excl. sales tax (VAT).

Sales tax (VAT) applies only for EU customers that do NOT provide a company name in the "Company Name" field.

Delivery

The report is delivered as an e-book in .PDF file format and will open in any .PDF reader, such as the freely available Adobe Reader.

This report has been optimized for printing and isn't restricted by DRM or other technology.

After your completed order you will receive an email with a link from where you can download your copy of the report.

Payment

Payments can be made online using all major credit cards, such as VISA, American Express, JCB and MasterCard.

Credit card data is handled and stored securely using 128-bit SSL encryption, in complete compliance with VISA and MasterCard approved PCI standards for secure online payments.

The payment will appear as "DRI*Baymard.com" on your credit card statement.

Return of sale

14 days "no questions asked" refund. If you're not satisfied with the report then simply write us an e-mail at info@baymard.com with your invoice number and we'll transfer the full amount back to your credit card account.

Report license

This report is intended for internal use, for you and your team only.

You and your team are allowed to both print and digitally distribute the report within your own organization, as long as it’s not accessible to anyone outside your organization.

You are not allowed to republish content, repackage or resell any parts of the report without first having our written consent.

Privacy policy

You can find our privacy policy here.