On this page there’s 5 highlights (view in Baymard Premium) outlining what John Lewis are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 589 receipt / order confirmation examples.)

The screenshot was taken on January 10, 2024 and depicts John Lewis’ Receipt / Order Confirmation. In total, we’ve reviewed 60 of John Lewis’ page designs. To see them all, visit the full John Lewis UX case study.