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US Auto Parts' Checkout UX

This is a usability benchmark of the checkout experience of US Auto Parts and 99 other sites. The overall performance of US Auto Parts is good.

It is especially a state of the art Focus, Navigation, and Flow that helps US Auto Parts' checkout UX.

Rank: #3 of 100

Usability Score: 929

URL: usautoparts.net

Reviewer: Christian Holst

Poor
Acceptable
Good

Overall Checkout UX Performance

63 Guidelines · Score: 929

Data Input

15 Guidelines · Score: 69.7

Guideline #1: Adhered High · Score: 62.0
Guideline #2: Adhered High · Score: 46.5
Guideline #3: Violated Low · Score: -23.2
Guideline #4: Adhered High · Score: 46.5
Guideline #5: Violated Low · Score: -15.5
Guideline #6: Violated High · Score: -31.0
Guideline #7: Violated High · Score: -15.5
Guideline #8: Violated High · Score: -23.2
Guideline #9: Violated High · Score: -23.2
Guideline #10: Issue Resolved · Score: 23.2
Guideline #11: Violated High · Score: -15.5
Guideline #12: Adhered High · Score: 15.5
Guideline #13: Not Applicable · Score: 0.0
Guideline #14: Adhered High · Score: 15.5
Guideline #15: Adhered Low · Score: 7.7
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Copywriting

8 Guidelines · Score: 58.1

Guideline #16: Violated High · Score: -62.0
Guideline #17: Adhered High · Score: 46.5
Guideline #18: Issue Resolved · Score: 46.5
Guideline #19: Adhered High · Score: 38.7
Guideline #20: Violated Low · Score: -19.4
Guideline #21: Adhered High · Score: 31.0
Guideline #22: Violated High · Score: -15.5
Guideline #23: Violated Low · Score: -7.7
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Layout

15 Guidelines · Score: 259.5

“State of the Art” Performance
Guideline #24: Adhered Low · Score: 27.1
Guideline #25: Adhered High · Score: 54.2
Guideline #26: Adhered High · Score: 54.2
Guideline #27: Adhered High · Score: 38.7
Guideline #28: Adhered Low · Score: 19.4
Guideline #29: Issue Resolved · Score: 38.7
Guideline #30: Violated High · Score: -46.5
Guideline #31: Neutral · Score: 0.0
Guideline #32: Adhered High · Score: 23.2
Guideline #33: Adhered Low · Score: 11.6
Guideline #34: Not Applicable · Score: 0.0
Guideline #35: Adhered Low · Score: 7.7
Guideline #36: Adhered High · Score: 15.5
Guideline #37: Neutral · Score: 0.0
Guideline #38: Adhered High · Score: 15.5
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Navigation

8 Guidelines · Score: 162.6

“State of the Art” Performance
Guideline #39: Issue Resolved · Score: 46.5
Guideline #40: Adhered High · Score: 46.5
Guideline #41: Issue Resolved · Score: 46.5
Guideline #42: Not Applicable · Score: 0.0
Guideline #43: Adhered High · Score: 31.0
Guideline #44: Adhered High · Score: 31.0
Guideline #45: Violated High · Score: -23.2
Guideline #46: Violated High · Score: -15.5
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Flow

7 Guidelines · Score: 162.6

“State of the Art” Performance
Guideline #47: Adhered High · Score: 54.2
Guideline #48: Neutral · Score: 0.0
Guideline #49: Issue Resolved · Score: 54.2
Guideline #50: Adhered High · Score: 38.7
Guideline #51: Violated Low · Score: -15.5
Guideline #52: Neutral · Score: 0.0
Guideline #53: Issue Resolved · Score: 31.0
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Focus

10 Guidelines · Score: 216.9

“State of the Art” Performance
Guideline #54: Adhered High · Score: 62.0
Guideline #55: Issue Resolved · Score: 62.0
Guideline #56: Violated High · Score: -38.7
Guideline #57: Not Applicable · Score: 0.0
Guideline #58: Adhered High · Score: 38.7
Guideline #59: Issue Resolved · Score: 38.7
Guideline #60: Issue Resolved · Score: 38.7
Guideline #61: Issue Resolved · Score: 31.0
Guideline #62: Not Applicable · Score: 0.0
Guideline #63: Violated High · Score: -15.5
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All 100 sites were benchmarked across the 63 guidelines from the E-Commerce Checkout usability study. During our evaluation, US Auto Parts' checkout process adhered to 37 usability guidelines, violated 17, and scored neutral on 4 occasions, while a remaining 5 guidelines weren’t applicable.

See methodology to read up on the evaluation criteria and scoring algorithm.

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Industry Comparison: Auto Parts

Overall US Auto Parts ranks 3 when comparing their checkout UX performance against the 99 other major US e-commerce sites in the benchmark, and ranks 2 in the Auto Parts industry.

Poor
Acceptable
Good

2. US Auto Parts

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