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12 ‘Mass Merchant’ Site Reviews

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Walmart #5

Usability Score: 648

Pay special attention to their:

Account Selection & Creation

Shipping & Store Pickup

+ 4 more pages

Nordstrom #7

Usability Score: 622

Pay special attention to their:

Order Confirmation & E-Mail

Shipping & Store Pickup

+ 5 more pages

Target #8

Usability Score: 591

Pay special attention to their:

Order Review

Order Confirmation & E-Mail

+ 6 more pages

Sears #11

Usability Score: 562

Pay special attention to their:

Credit Card Form

User Attention & Interactions

+ 5 more pages

Etsy #12

Usability Score: 548

Pay special attention to their:

Order Review

Credit Card Form

+ 3 more pages

J.C. Penney #24

Usability Score: 347

Pay special attention to their:

Field Design & Features

Payment Flow & Methods (Incl. 3rd-Party)

+ 6 more pages

Overstock #34

Usability Score: 264

Pay special attention to their:

Validation Errors & Data Persistence

Field Design & Features

+ 1 more pages

Rakuten #35

Usability Score: 263

Pay special attention to their:

Shipping & Store Pickup

Page Design

+ 3 more pages

Amazon #38

Usability Score: 225

Pay special attention to their:

Order Confirmation & E-Mail

Credit Card Form

+ 6 more pages

Kohl's #40

Usability Score: 221

Pay special attention to their:

Order Review

Credit Card Form

+ 4 more pages

Macy's #41

Usability Score: 221

Pay special attention to their:

Order Confirmation & E-Mail

Order Review

+ 3 more pages

Costco #43

Usability Score: 139

Pay special attention to their:

Credit Card Form

Order Confirmation & E-Mail

+ 5 more pages

YourSite.com #?

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