On this page there’s 15 highlights (view in Baymard Premium) outlining what J.C. Penney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 429 account dashboard examples.)

The screenshot was taken on December 18, 2022 and depicts J.C. Penney’s Account Dashboard. In total, we’ve reviewed 52 of J.C. Penney’s page designs. To see them all, visit the full J.C. Penney UX case study.