On this page there’s 9 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 43 ‘Accounts & Self-Service: Account Dashboard’ design examples.)

The screenshot was taken February 11, 2019 and depicts J.C. Penney’s Account Dashboard. In total, we’ve reviewed 43 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.