On this page there’s 6 highlights (view in Baymard Premium) outlining what Grainger are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 371 address book examples.)

The screenshot was taken on September 1, 2021 and depicts Grainger’s Address Book. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.