132 ‘Orders Overview’ Design Examples
Also referred to as: Purchase Overview, Order History, Purchase History
What’s this? Here you’ll find 132 “Orders Overview” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 280 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
Both our large-scale usability testing and quantitative studies of Accounts & Self-Service features at e-commerce sites show that users come to “Orders Overview” and “Order History” pages with many different intents and mindsets – beyond just tracking an ongoing open order (50%).
Other top reasons users visit the order history page includes: 26% wants to initiate a order return, 26% wants to simply review the order history itself, 19% of users wants to edit an ongoing order, 8% view the order history to download an invoice/receipt, and 15% to cancel an order.
In testing we observe that the many different intentions users have with visiting the Orders Overview and Order History pages consequently set strict requirements and limitations for the overall order page design and features available.
More ‘Orders Overview’ Insights
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