On this page there’s 9 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 43 ‘Accounts & Self-Service: Orders Overview’ design examples.)

The screenshot was taken February 11, 2019 and depicts J.C. Penney’s Orders Overview. In total, we’ve reviewed 46 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.