On this page there’s 3 highlights (view in Baymard Premium) outlining what IKEA are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on September 15, 2023 and depicts IKEA’s Order Returns. In total, we’ve reviewed 97 of IKEA’s page designs. To see them all, visit the full IKEA UX case study.