On this page there’s 9 highlights (view in Baymard Premium) outlining what Urban Outfitters are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on December 27, 2018 and depicts Urban Outfitters’ Order Returns. In total, we’ve reviewed 45 of Urban Outfitters’ page designs. To see them all, visit the full Urban Outfitters UX case study.