On this page there’s 9 highlights (premium only) outlining what Urban Outfitters are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken December 27, 2018 and depicts Urban Outfitters’ Order Returns. In total, we’ve reviewed 40 of Urban Outfitters’ design elements. To see them all, visit the full Urban Outfitters UX case study.