On this page there’s 3 highlights (premium only) outlining what American Eagle are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)
The screenshot was taken December 26, 2018 and depicts American Eagle’s Order Returns. In total, we’ve reviewed 33 of American Eagle’s design elements. To see them all, visit the full American Eagle UX case study.