On this page there’s 4 highlights (premium only) outlining what HP are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)
The screenshot was taken February 18, 2019 and depicts HP’s Order Returns. In total, we’ve reviewed 43 of HP’s design elements. To see them all, visit the full HP UX case study.