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This is a usability benchmark of the e-commerce search experience of 50 major e-commerce sites. You’re currently navigating by page design (Search Field). You can also navigate by site reviews.

On this page there’s 7 highlights (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken May 2, 2014 and depicts J.C. Penney's Search Field.

In total, 4 J.C. Penney page designs have been benchmarked across 60 usability guidelines from the On-Site Search research study. See full J.C. Penney case study.