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This is a usability benchmark of the homepage and category navigation of 100 top e-commerce sites. You’re currently navigating by page type (Drop-Down Menu). You can also navigate by case studies.

On this page there's 11 highlights (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken February 1, 2016 and depicts J.C. Penney's Drop-Down Menu.

In total, 5 of J.C. Penney's pages have been benchmarked across 79 usability guidelines from the Homepage & Category research study. See full J.C. Penney case study.

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