This is a usability benchmark of the homepage and category navigation of 100 top e-commerce sites.
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On this page there's 6 highlights (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken November 18, 2013 and depicts J.C. Penney's Drop-Down Menu.
In total, 6 of J.C. Penney's pages have been benchmarked across 79 usability guidelines from the Homepage & Category research study. See full J.C. Penney case study.
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