E-Commerce Checkout Usability v2.0

Exploring the customer’s checkout experience

To view this content you either need to purchase study access, or sign in to your Baymard Pro account if you’ve already bought access to the study.

The completely revised E-Commerce Checkout Usability v2.0 study is based on 7 years worth of checkout user testing and research – condensed into 134 guidelines exploring the user’s entire checkout experience.

‘Full Access’ includes a 718-page usability report and an interactive benchmark database with 5,000+ categorized checkout best practice implementation examples.

Learn more here

Close overlay