You’re browsing the 2012 version of this benchmark database. Head here for the most recent version.
Note: You have full access to this benchmark database in your Baymard Pro account.

This is a usability benchmark of the checkout process of 150 top e-commerce sites. You’re currently navigating by checkout step (Account). You can also navigate by case studies.

In this checkout step there's 2 highlights (pro only) outlining what Best Buy are doing right and wrong. The screenshot was taken March 9, 2012 and depicts Best Buy's Account.

In total, 7 of Best Buy's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Best Buy case study.

Close overlay