This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 3 highlights (pro only) outlining what L.L. Bean are doing right and wrong. The screenshot was taken May 6, 2016 and depicts L.L. Bean's Address validator.
In total, 11 of L.L. Bean's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full L.L. Bean case study.
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