On this page there’s 3 highlights (view in Baymard Premium) outlining what J.C. Penney are doing right and wrong.
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The screenshot was taken on June 9, 2021 and depicts J.C. Penney’s Address Validator. In total, we’ve reviewed 52 of J.C. Penney’s page designs. To see them all, visit the full J.C. Penney UX case study.