On this page there’s 12 highlights (view in Baymard Premium) outlining what Grainger are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 648 billing address examples.)

The screenshot was taken on December 5, 2023 and depicts Grainger’s Billing Address. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.