On this page there’s 7 highlights (view in Baymard Premium) outlining what H&M are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 648 billing address examples.)

The screenshot was taken on March 28, 2024 and depicts H&M’s Billing Address. In total, we’ve reviewed 88 of H&M’s page designs. To see them all, visit the full H&M UX case study.