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This is a usability benchmark of the checkout process of 150 top e-commerce sites. You’re currently navigating by checkout step (Billing address). You can also navigate by case studies.

In this checkout step there's 36 highlights (pro only) outlining what Staples are doing right and wrong. The screenshot was taken May 31, 2016 and depicts Staples' Billing address and Payment and Order review.

In total, 6 of Staples' checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Staples case study.

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