On this page there’s 20 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 38 ‘Checkout: Billing Address’ design examples.)

The screenshot was taken June 27, 2016 and depicts J.C. Penney’s Billing Address. In total, we’ve reviewed 39 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.