This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 21 highlights (pro only) outlining what Staples are doing right and wrong. The screenshot was taken May 31, 2016 and depicts Staples' Cart and Cross-sell.
In total, 6 of Staples' checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Staples case study.
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