On this page there’s 20 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 13 ‘Checkout: Cross-sell’ design examples.)
The screenshot was taken April 4, 2019 and depicts J.C. Penney’s Cross-sell. In total, we’ve reviewed 43 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.