On this page there’s 5 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 802 delivery & shipping methods examples.)

The screenshot was taken on March 12, 2012 and depicts JCPenney’s Delivery & Shipping Methods. In total, we’ve reviewed 52 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.