517 ‘Delivery & Shipping Methods’ Design Examples
What’s this? Here you’ll find 517 “Delivery & Shipping Methods” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 149 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
During our testing we consistently observe that some types of shipping method interfaces provide users with a vastly better understanding and overview of their options. There are several, often missed, implementation details that can cause severe user misinterpretations of the shipping methods available, especially for sites that offer Store Pickup.
More ‘Delivery & Shipping Methods’ Insights
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Shipping costs can constitute a relatively large part of the total order cost. Indeed, our latest quantitative study on reasons for checkout abandonments reveals that 60% of US online shoppers have abandoned orders in the past quarter due to “Too High Extra Costs Added” (typically shipping), and that 18% have abandoned due to “Delivery Being Too Slow”.
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Learn More: Besides exploring the 517 “Shipping Method” design examples below, you may also want to read our related articles “Use ‘Delivery Date’ Not ‘Shipping Speed’ – From UX Research to Implementation Roadmap” and “Users Overlook ‘Store Pickup’ When Not Presented as a Shipping Option”.
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