This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 4 highlights (pro only) outlining what Macy's are doing right and wrong. The screenshot was taken May 20, 2016 and depicts Macy's Gifting.
In total, 7 of Macy's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Macy's case study.
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