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This is a usability benchmark of the checkout process of 150 top e-commerce sites. You’re currently navigating by checkout step (Gifting). You can also navigate by case studies.

In this checkout step there's 4 highlights (pro only) outlining what Macy's are doing right and wrong. The screenshot was taken May 20, 2016 and depicts Macy's Gifting.

In total, 7 of Macy's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Macy's case study.

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