One Order Review aspect that causes issues for many sites is the user’s “editing experience”. For example, 68% of sites send users backward in the checkout flow if they want to edit information at the review step — something that we during usability testing observed to be highly problematic.

Another grave issue observed in testing is that some Order Review page designs are prone to be mistaken for an “Order Confirmation” page; thinking their order is placed users then close the page (unwillingly abandoning the order).

Learn More: Besides exploring the 647 “Order Review” design examples below, you may also want to read our related article “5 ‘Order Review’ Implementations That Make Office Depot Best-in-Class”.

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