On this page there’s 5 highlights (view in Baymard Premium) outlining what J.C. Penney are doing right and wrong.
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The screenshot was taken on March 12, 2012 and depicts J.C. Penney’s Review Order. In total, we’ve reviewed 52 of J.C. Penney’s page designs. To see them all, visit the full J.C. Penney UX case study.