You’re browsing the 2012 version of this benchmark database. Head here for the most recent version.
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This is a usability benchmark of the checkout experience of 150 major e-commerce sites. You’re currently navigating by page design (Payment). You can also navigate by site reviews.

On this page there’s 11 highlights (pro only) outlining what Williams-Sonoma are doing right and wrong. The screenshot was taken March 13, 2012 and depicts Williams-Sonoma's Payment.

In total, 4 Williams-Sonoma page designs have been benchmarked across 63 usability guidelines from the Checkout Process research study. See full Williams-Sonoma case study.