This is a usability benchmark of the checkout experience of 150 major e-commerce sites. You’re currently navigating by page design (Payment). You can also navigate by site reviews.
On this page there’s 11 highlights (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken June 27, 2016 and depicts J.C. Penney's Payment.
In total, 10 J.C. Penney page designs have been benchmarked across 134 usability guidelines from the Cart & Checkout research study. See full J.C. Penney case study.
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