On this page there’s 2 highlights (view in Baymard Premium) outlining what Chanel are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 577 receipt / order confirmation examples.)

The screenshot was taken on January 17, 2024 and depicts Chanel’s Receipt / Order Confirmation. In total, we’ve reviewed 46 of Chanel’s page designs. To see them all, visit the full Chanel UX case study.