384 ‘Receipt / Order Confirmation’ Design Examples
Also referred to as: Order Thank You
Here you’ll find 384 “Receipt / Order Confirmation” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 149 e-commerce sites.
(Note: this is less than 1% of the full research catalog.)
After users have successfully placed their order, an order confirmation step and email will follow. The order confirmation step is often a somewhat overlooked part of the checkout flow.
More ‘Order Confirmation’ Insights
Common issues observed are users struggling to verify their purchase, or hanging around waiting at the page for minutes until they can confirm they’ve received the order confirmation email. Our testing also shows that the confirmation step is often the best place for nonorder auxiliary actions.
Get Full Access: To see all of Baymard’s cart and checkout research findings you’ll need Baymard Premium access. (Premium also provides you full access to 78,000+ hours of UX research findings, 750+ e-commerce UX guidelines, and 77,800+ UX performance scores.)