Baymard Institute Home Articles Benchmarks Page Designs Research Catalog Audit Service About Search

Order Confirmation

130 design examples manually annotated by Baymard researchers

What’s this? Here you’ll find 130 annotated “Order Confirmation” design examples from Baymard’s UX benchmark of 80 major e-commerce sites. (Note: this is less than 1% of the full research catalog.)

After users have successfully placed their order, an order confirmation step and email will follow. The order confirmation step is often a somewhat overlooked part of the checkout flow.

More ‘Order Confirmation’ Insights

Common issues observed are users struggling to verify their purchase, or hanging around waiting at the page for minutes until they can confirm they’ve received the order confirmation email. Our testing also shows that the confirmation step is often the best place for nonorder auxiliary actions.
Mobile Examples: Besides the desktop examples below, we also have 55+ mobile examples of Order Confirmation implementations.
Learn More: Besides exploring the 130 “Order Confirmation” page design examples below, you may also want to read our related articles “Offer ‘Delayed Account Creation’ at the Confirmation Step – 38% Don’t” and “6 Ways to Get More Out of Your Order Confirmation Page”.
Get Full Access: To see all of Baymard’s 135 cart and checkout research findings you’ll need Baymard Premium access. (Premium also provides you full access to 67,000+ hours of UX research findings, 750+ e-commerce UX guidelines, and 77,800+ UX performance scores.)

Fresh Direct (2021)

3 adhered 1 violated

Bell (2021)

3 adhered 2 violated

Peapod (2021)

2 adhered 2 violated

Albertsons (2021)

2 adhered 2 violated

Sainsbury's (2021)

2 adhered 1 violated

Ocado (2021)

1 adhered 2 violated

Cole-Parmer (2020)

1 adhered 1 violated

Thermofischer (2020)

1 adhered 1 violated

Berlin Packaging (2020)

1 adhered 1 violated

Arrow (2020)

0 adhered 2 violated

Foot Locker (2019)

6 adhered 1 violated

IKEA (2019)

5 adhered 1 violated

Debenhams (2019)

4 adhered 2 violated

H&M (2019)

4 adhered 1 violated

John Lewis (2019)

4 adhered 1 violated

Neiman Marcus (2019)

4 adhered 1 violated

Ann Taylor (2019)

4 adhered 2 violated

Cabela's (2019)

4 adhered 2 violated

Bass Pro Shops (2019)

4 adhered 2 violated

Disney Store (2019)

4 adhered 0 violated

J.C. Penney (2019)

4 adhered 1 violated

Northern Tool (2019)

4 adhered 1 violated

Rakuten (2019)

4 adhered 2 violated

Gilt (2019)

3 adhered 1 violated

Nordstrom (2019)

3 adhered 1 violated

Tesco (2019)

3 adhered 1 violated

Argos (2019)

3 adhered 1 violated

Marks & Spencer (2019)

3 adhered 2 violated

Walgreens (2019)

3 adhered 2 violated

Costco (2019)

3 adhered 2 violated

Victoria's Secret (2019)

3 adhered 1 violated

L.L. Bean (2019)

3 adhered 2 violated

Office Depot (2019)

3 adhered 3 violated

Zalando (2019)

2 adhered 2 violated

ASOS (2019)

2 adhered 2 violated

Musician's Friend (2019)

2 adhered 3 violated

TigerDirect (2019)

2 adhered 2 violated

REI (2019)

2 adhered 2 violated

Sephora (2019)

2 adhered 2 violated

Hayneedle (2019)

2 adhered 1 violated

Adidas (2019)

1 adhered 4 violated

Etsy (2019)

1 adhered 4 violated

Amazon (2019)

1 adhered 3 violated

Gap (2019)

1 adhered 4 violated

Marks & Spencer (2018)

6 adhered 3 violated

American Eagle Outfitters (2018)

5 adhered 2 violated

HP (2018)

5 adhered 1 violated

Williams Sonoma (2018)

5 adhered 1 violated

Walmart (2018)

5 adhered 1 violated

Debenhams (2018)

5 adhered 1 violated

Adidas (2018)

5 adhered 1 violated

Urban Outfitters (2018)

4 adhered 2 violated

B&H Photo (2018)

4 adhered 4 violated

Home Depot (2018)

4 adhered 4 violated

Sears (2018)

4 adhered 1 violated

H&M (2018)

4 adhered 2 violated

ASOS (2018)

4 adhered 4 violated

Nike (2018)

3 adhered 1 violated

Dell (2018)

3 adhered 3 violated

Newegg (2018)

3 adhered 2 violated

Staples (2018)

3 adhered 2 violated

Lowe's (2018)

3 adhered 1 violated

Wayfair (2018)

3 adhered 0 violated

Crate & Barrel (2018)

3 adhered 2 violated

Overstock (2018)

3 adhered 2 violated

Tesco (2018)

3 adhered 1 violated

Argos (2018)

3 adhered 1 violated

IKEA (2018)

3 adhered 3 violated

John Lewis (2018)

3 adhered 3 violated

Zalando (2018)

3 adhered 1 violated

Microsoft (2018)

2 adhered 2 violated

Best Buy (2018)

2 adhered 2 violated

Grainger (2018)

2 adhered 2 violated

Build.com (2018)

2 adhered 2 violated

Target (2018)

2 adhered 2 violated

Apple Inc. (2018)

1 adhered 3 violated

Crutchfield (2018)

1 adhered 4 violated

Macy's (2018)

1 adhered 3 violated

Kohl's (2018)

1 adhered 2 violated

Crutchfield (2016)

11 adhered 3 violated

Overstock (2016)

8 adhered 3 violated

B&H Photo (2016)

8 adhered 2 violated

Home Depot (2016)

8 adhered 1 violated

Williams Sonoma (2016)

8 adhered 2 violated

J.C. Penney (2016)

7 adhered 1 violated

REI (2016)

7 adhered 2 violated

Hayneedle (2016)

7 adhered 2 violated

Ann Taylor (2016)

6 adhered 1 violated

Musician's Friend (2016)

6 adhered 4 violated

Toys'R'Us (2016)

6 adhered 6 violated

Crate & Barrel (2016)

6 adhered 2 violated

Cabela's (2016)

6 adhered 3 violated

Sears (2016)

6 adhered 2 violated

Urban Outfitters (2016)

6 adhered 4 violated

Walgreens (2016)

5 adhered 1 violated

Bass Pro Shops (2016)

5 adhered 3 violated

Lowe's (2016)

5 adhered 2 violated

American Eagle Outfitters (2016)

5 adhered 3 violated

Neiman Marcus (2016)

4 adhered 2 violated

Grainger (2016)

4 adhered 2 violated

Nike (2016)

4 adhered 1 violated

Etsy (2016)

4 adhered 1 violated

Sephora (2016)

4 adhered 1 violated

Staples (2016)

4 adhered 1 violated

Disney (2016)

4 adhered 3 violated

Nordstrom (2016)

4 adhered 2 violated

Newegg (2016)

4 adhered 3 violated

Kohl's (2016)

3 adhered 1 violated

Dell (2016)

3 adhered 3 violated

HP (2016)

3 adhered 2 violated

Gilt (2016)

3 adhered 5 violated

Office Depot (2016)

3 adhered 4 violated

Amazon (2016)

3 adhered 3 violated

Build.com (2016)

3 adhered 4 violated

Gap (2016)

3 adhered 3 violated

L.L. Bean (2016)

3 adhered 2 violated

Walmart (2016)

3 adhered 1 violated

Northern Tool (2016)

2 adhered 2 violated

Apple (2016)

2 adhered 2 violated

Foot Locker (2016)

2 adhered 5 violated

Microsoft (2016)

2 adhered 2 violated

Rakuten (2016)

2 adhered 3 violated

Macy's (2016)

2 adhered 6 violated

Wayfair (2016)

2 adhered 2 violated

L.L. Bean (2016)

2 adhered 1 violated

Target (2016)

2 adhered 4 violated

Costco (2016)

1 adhered 3 violated

Best Buy (2016)

1 adhered 5 violated

Victoria’s Secret (2016)

1 adhered 3 violated

TigerDirect (2016)

0 adhered 4 violated

Navigation

Order Confirmation