This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Receipt). You can also navigate by case studies.
In this checkout step there's 5 highlights (pro only) outlining what L.L. Bean are doing right and wrong. The screenshot was taken May 6, 2016 and depicts L.L. Bean's Account and Receipt.
In total, 11 of L.L. Bean's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full L.L. Bean case study.
© 2018 Baymard Institute
US: +1 (415) 315-9567
EU: +45 3696 9567