On this page there’s 5 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 120 ‘Checkout: Order Confirmation’ design examples.)

The screenshot was taken April 22, 2019 and depicts J.C. Penney’s Order Confirmation. In total, we’ve reviewed 43 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.