On this page there’s 6 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 658 receipt / order confirmation examples.)

The screenshot was taken on June 9, 2021 and depicts JCPenney’s Receipt / Order Confirmation. In total, we’ve reviewed 52 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.