On this page there’s 12 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 973 customer info & address examples.)

The screenshot was taken on April 7, 2015 and depicts JCPenney’s Customer Info & Address. In total, we’ve reviewed 52 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.