On this page there’s 15 highlights (view in Baymard Premium) outlining what Chanel are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 871 customer info & address examples.)

The screenshot was taken on December 8, 2023 and depicts Chanel’s Customer Info & Address. In total, we’ve reviewed 46 of Chanel’s page designs. To see them all, visit the full Chanel UX case study.