On this page there’s 43 highlights (view in Baymard Premium) outlining what Booking.com are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 939 customer info & address examples.)

The screenshot was taken on June 2, 2024 and depicts Booking.com’s Customer Info & Address. In total, we’ve reviewed 35 of Booking.com’s page designs. To see them all, visit the full Booking.com UX case study.