This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 13 highlights (pro only) outlining what Office Depot are doing right and wrong. The screenshot was taken March 8, 2012 and depicts Office Depot's Shipping address.
In total, 5 of Office Depot's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Office Depot case study.
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