You’re browsing the 2012 version of this benchmark database. Head here for the most recent version.
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This is a usability benchmark of the checkout process of 150 top e-commerce sites. You’re currently navigating by checkout step (Shipping address). You can also navigate by case studies.

In this checkout step there's 12 highlights (pro only) outlining what Ann Taylor are doing right and wrong. The screenshot was taken March 29, 2012 and depicts Ann Taylor's Shipping address.

In total, 4 of Ann Taylor's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Ann Taylor case study.

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