This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 12 highlights (pro only) outlining what Ann Taylor are doing right and wrong. The screenshot was taken March 29, 2012 and depicts Ann Taylor's Shipping address.
In total, 4 of Ann Taylor's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Ann Taylor case study.
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