On this page there’s 14 highlights (view in Baymard Premium) outlining what Grainger are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 871 customer info & address examples.)

The screenshot was taken on May 21, 2020 and depicts Grainger’s Customer Info & Address. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.