On this page there’s 2 highlights (view in Baymard Premium) outlining what Chanel are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 124 store pickup examples.)

The screenshot was taken on December 8, 2023 and depicts Chanel’s Store Pickup. In total, we’ve reviewed 46 of Chanel’s page designs. To see them all, visit the full Chanel UX case study.