On this page there’s 5 highlights (view in Baymard Premium) outlining what Grainger are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 159 store pickup examples.)

The screenshot was taken on June 5, 2019 and depicts Grainger’s Store Pickup. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.