On this page there’s 8 highlights (view in Baymard Premium) outlining what Booking.com are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 458 user reviews section examples.)

The screenshot was taken on June 2, 2024 and depicts Booking.com’s User Reviews Section. In total, we’ve reviewed 35 of Booking.com’s page designs. To see them all, visit the full Booking.com UX case study.