On this page there’s 6 highlights (view in Baymard Premium) outlining what Shangri-La are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on February 9, 2022 and depicts Shangri-La’s ‘My Account’ Drop-Down. In total, we’ve reviewed 25 of Shangri-La’s page designs. To see them all, visit the full Shangri-La UX case study.