On this page there’s 12 highlights (premium only) outlining what Williams-Sonoma are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 43 ‘Accounts & Self-Service: ‘My Account’ Drop-Down’ design examples.)

The screenshot was taken November 26, 2018 and depicts Williams-Sonoma’s ‘My Account’ Drop-Down. In total, we’ve reviewed 44 of Williams-Sonoma’s design elements. To see them all, visit the full Williams-Sonoma UX case study.