On this page there’s 8 highlights (view in Baymard Premium) outlining what Chanel are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 257 ‘my account’ drop-down examples.)

The screenshot was taken on January 14, 2021 and depicts Chanel’s ‘My Account’ Drop-Down. In total, we’ve reviewed 46 of Chanel’s page designs. To see them all, visit the full Chanel UX case study.