On this page there’s 8 highlights (view in Baymard Premium) outlining what CHANEL are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on January 14, 2021 and depicts CHANEL’s ‘My Account’ Drop-Down. In total, we’ve reviewed 46 of CHANEL’s page designs. To see them all, visit the full CHANEL UX case study.